Refunds
Refunds are available only if SkyRoof Measure fails to deliver the measurement report within the promised timeframe specified at the time of order.
No refunds will be provided in the following cases:
- If the client submits incorrect or incomplete property details (such as wrong address, wrong property outline, or insufficient information).
- If the roof or wall is found to be more complex than initially assumed (e.g., multiple levels, irregular structures, or heavy obstructions), which requires additional time or cost.
- If the report has already been delivered as per the original order.
Once an order is processed and work has begun, it cannot be canceled.
In the event a refund is approved, SkyRoof Measure will process the refund to the original payment method within 7–10 business days.
Liability
All measurement reports prepared by SkyRoof Measure are generated using advanced aerial imagery, satellite data, and professional tools. However, they are intended for estimation and planning purposes only.
On-site verification of measurements is always recommended before starting construction, installation, or financial planning.
The liability of SkyRoof Measure is strictly limited to the amount paid by the client for the report in question.
SkyRoof Measure is not responsible for:
- Construction errors, delays, or cost overruns resulting from reliance on the reports.
- Any damages (direct, indirect, or incidental) arising from the use of the reports.
- Misuse, misinterpretation, or unauthorized modification of the reports by the client or third parties.